FAQ

What kind of traceability system does DeltaQ operate?
DeltaQ operates a comprehensive Origin-to-Usage lot traceability system on all manufactured product. All products can be traced right back to samples of the relevant raw material batch numbers. Samples are held in-house to allow for any investigations that might be necessary and the entire system is managed by our customised ERP system.
What kind of quality certification does DeltaQ hold?
We are certified to ISO9001:2008 and audited by an external panel annually.
What is Masterbatch?
Masterbatch is a concentrated mixture of pigments and/or additives encapsulated during a heat process into a carrier resin which is then cooled and cut into a granular shape. Masterbatch allows the processor to colour raw polymer economically during the plastics manufacturing process. The carrier resin can be universal for use in many different types of polymer by the component manufacturer or the carrier resin can be polymer specific to suit a given application. Colourants used in masterbatch fall into three broad categories; inorganic, organic and dyestuffs and are selected based on their suitability for each individual application.
What’s your lead time for colour matching?
The lead time for custom colour matching is 4 days. We also have a library of 10,000+ colours to draw on.
What’s your lead time for production?
The lead time required for production is 5 days.
Can you match to pantone/RAL references, how accurate is it?
Yes, we can do matches for both pantone and RAL references. We recommend customers try a sample to ensure the product is as expected.
What type of specimen is required to perform testing?
Testing can be performed on either the finished article or granules can be supplied and moulded up in house. We have an injection moulding machine capable of moulding specimens according to ISO 294 for testing tensile, impact and flexural characteristics. All materials are processed according to the specific ISO standards defined for each polymer grade.
Are the specimens tested in an controlled environment?
Yes, In the QX testing lab specimens are conditioned and tested according to ISO 291- class 2 (23 °C and 50 % relative humidity). The testing conditions are shown in the testing report.
Do you work with companies in conjunction with specific projects?
We are opened to cooperating with other companies on particular projects and offer expertise of our R&D department.
What is the lead-time of your testing?
The material is processed, conditioned and tested according to its polymer grade. Therefore, minimum lead-times are necessary to allow for the necessary conditioning of samples prior to testing and this can vary by polymer. Nevertheless, we understand the pressure many customers are under for results and we aim to turn around testing and reports in 5-6 working days.
I’m not sure what tests are needed to find out what I need to know.
No problem. Our technical team love finding new applications for our testing facilities and finding a way to get the information you need to move your project forward.