FAQ

What kind of traceability system does DeltaQ operate?
DeltaQ operates a comprehensive Origin-to-Usage lot traceability system on all manufactured product. All products can be traced right back to samples of the relevant raw material batch numbers. Samples are held in-house to allow for any investigations that might be necessary and the entire system is managed by our customised ERP system.
What kind of quality certification does DeltaQ hold?
We are certified to ISO9001:2008 and audited by an external panel annually.
What is Masterbatch?
Masterbatch is a concentrated mixture of pigments and/or additives encapsulated during a heat process into a carrier resin which is then cooled and cut into a granular shape. Masterbatch allows the processor to colour raw polymer economically during the plastics manufacturing process. The carrier resin can be universal for use in many different types of polymer by the component manufacturer or the carrier resin can be polymer specific to suit a given application. Colourants used in masterbatch fall into three broad categories; inorganic, organic and dyestuffs and are selected based on their suitability for each individual application.
What’s your lead time for colour matching?
The lead time for custom colour matching is 4 days. We also have a library of 10,000+ colours to draw on.
What’s your lead time for production?
The lead time required for production is 5 days.
Can you match to pantone/RAL references, how accurate is it?
Yes, we can do matches for both pantone and RAL references. We recommend customers try a sample to ensure the product is as expected.